Returns Policy
At ManCave Emporium, we take great care in curating our collection of vintage and antique goods, and we want you to be delighted with your purchase. Please review our returns policy specific to vintage and antique items:
- Unique Nature of Vintage and Antique Goods:
- Vintage and antique items often come with unique characteristics and signs of age, adding to their charm and value.
- Please note that due to their age and historical significance, these items may have imperfections, wear, or patina, which are considered part of their authenticity.
- Eligibility for Returns:
- Returns are accepted within 7 days of receipt, provided the item does not meet your expectations.
- The item must be returned in the same condition as received, with any original tags or labels intact.
- Return Process:
- To initiate a return, please contact our customer service team at [email protected].
- Securely package the item to ensure its safe return.
- Refund or Exchange:
- Upon receipt and inspection of the returned item, we will notify you regarding the approval or rejection of your refund.
- Refunds will be issued to the original payment method within 7 business days upon approval.
- Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to our error or a misrepresented item.
- We recommend using a trackable shipping service.
- Damaged or Misrepresented Items:
- If you receive a damaged or misrepresented item, please contact us immediately for assistance. We will work to resolve the issue promptly.
- Final Sale Items:
- Items marked as "final sale" are not eligible for return or exchange unless they are significantly misrepresented.
- Non-Returnable Items:
- Certain items may be designated as non-returnable due to their unique nature or historical significance.
- Contact Us:
- If you have any questions about our returns policy for vintage and antique goods, or if you require further assistance, please do not hesitate to contact our customer service team at [email protected].
ManCave Emporium reserves the right to modify this returns policy for vintage and antique goods at any time without prior notice.